Seasoned Software Engineer with over 20 years of experience in engineering, technical product management, and project and team management. Spearheaded high-impact initiatives, instrumental in optimizing data storage and API development, ensuring system reliability. Proven track record in incident management and process improvement.
Known for entrepreneurial spirit, high-quality service, transparent communication, emotional intelligence, and critical thinking. Decisive leader who demonstrates adaptability, agility, and strong relationship-building skills. Passionate about contributing to social justice and equity causes and developing technology solutions that support a promising future.
Gathered project-specific requirements from stakeholders, prepared action plans and estimates, and developed clean, scalable code to extend the API and automate processes for a recently deployed client application: Medicare.gov Plan Finder. Diagnosed and resolved critical incidents, deploying code solutions that minimize downtime. Prepared approachable documentation and wrote unit, integration, and smoke tests. Communicated technical concepts to non-technical stakeholders during product demo meetings. Observed user research sessions, integrating insights into product development and improvement roadmaps. Participated in post-incident retrospectives to identify opportunities for continuous process improvement.
Contributed to development of a robust solution that maintained 100% uptime during 2022 Open Enrollment, served a peak of 80,000 requests per minute, and enabled 982,000 people to enroll in Medicare coverage.
Played a key role in developing custom extract, transform, load (ETL) process, written in Go and Bash, which imported millions of health insurance plan data points from multiple providers daily and optimized data storage in Postgres.
Facilitated informal discussions between engineering and product teams to improve non-technical stakeholders’ understanding of technical processes in an Agile/Scrum environment. Provided talking points to product managers.
Reviewed job applicants’ technical submissions as part of the interviewing/hiring process.
Company Description
Ad Hoc is a digital services company that helps the federal government better serve people.
